Messages slip through
Customer chats sit on personal phones where nobody else can see or answer them.
WhatsApp messaging platform
Turn WhatsApp into your best sales and support channel.
CEYNX Connect — Reach, engage and support customers at scale on the app they already use.
Aero Sports
Business account · AI assistant on
Hi! Do you have the Aero runners in size 42?10:41
AI assistantHi Sara 👋 Yes, size 42 is in stock in two colours:10:41
Aero runners · size 42
Green or Black · AED 349
GreenBlack
Green please. Can it arrive by Friday?10:42
AI assistantDone ✅ Order #2184 is confirmed for Thursday delivery. I've sent the tracking link.10:42
Message
The problem
What CEYNX Connect takes off your plate
A cloud-based SaaS platform for running campaigns, team conversations and AI-assisted replies on WhatsApp, built on the official WhatsApp Business Platform.
Campaigns are manual
Broadcasting offers one contact at a time wastes hours and risks your number being flagged.
No visibility
You cannot tell which messages were delivered, read or turned into sales.
Key features
Everything you need, in one platform
Bulk campaigns
Send approved template messages to segmented audiences and schedule them in advance.
Shared team inbox
Every conversation in one place, assigned to the right person, with internal notes.
AI auto-replies and chatbots
Answer common questions instantly and hand complex chats to your team.
Contact segmentation
Tag and filter contacts by interest, stage or location for relevant messaging.
CRM integration
Sync contacts and conversations with the tools your team already uses.
Delivery and read analytics
Track sent, delivered, read and replied rates for every campaign.
How it works
Live in three steps
- 1
Sign up
Create your workspace and connect your WhatsApp Business number.
- 2
Configure
Import contacts, set up templates, teams and automated replies.
- 3
Go live
Launch campaigns and manage every conversation from one inbox.
Use cases
Built for retail, real estate, clinics and service businesses
Retail & e-commerce
Order updates, abandoned-cart reminders and product launches.
Real estate
Instant replies to property enquiries and viewing reminders.
Healthcare & clinics
Appointment confirmations and follow-up messages.
Integrations
- CRM systems
- E-commerce stores
- Helpdesk tools
- Spreadsheets
- Webhooks & REST API
Security
- Built on the official WhatsApp Business Platform
- Role-based team access
- Encrypted data in transit and at rest
- Opt-in and opt-out management
SaaS pricing
Monthly or annual plans, sized to your usage
Every plan includes onboarding and support. Tell us about your volume and we'll recommend the right tier.
FAQ
Questions, answered
Can't find what you're looking for? Ask us in the demo request.
Do I need a WhatsApp Business account?
Yes. We help you set up access to the WhatsApp Business Platform and connect your number during onboarding.
Can several team members use the same number?
Yes. The shared inbox lets your whole team reply from one business number, with conversations assigned to individuals.
Will bulk messages get my number blocked?
Campaigns use pre-approved templates sent only to contacts who opted in, which follows WhatsApp's rules and protects your number's quality rating.
Can the AI reply in Arabic as well as English?
Auto-replies can be configured in the languages your customers use. Tell us which languages you need during setup.
How is pricing calculated?
You pay a SaaS subscription for the platform plus WhatsApp's own conversation fees. We share a quote based on your volume.
Request a demo
See CEYNX Connect in action
Book a guided walkthrough with our team. We'll tailor the demo to your workflow and answer your questions.
- 30-minute personalised demo
- Pricing for your usage
- Onboarding plan and timeline